VA Pack
Beginner
A complete, beginner-friendly training program that helps aspiring Virtual Assistants launch their freelance careers with confidence, powered by the latest AI tools.
This all-in-one course gives you the essential skills, templates and systems to land your first client and deliver professional-level work from day one.
- AI tools
- Templates
- Client systems
- First client
Register for this course
Customer Service Pack
Specialist
Specialized training that equips Virtual Assistants with the tools, systems and communication strategies to deliver world-class customer support.
Covers soft skills (empathy, tone and conflict resolution) and technical skills (ticketing systems, chat and email etiquette, and automating responses with AI tools like ChatGPT, Crisp and Zendesk AI). Ideal for supporting e-commerce, SaaS or service businesses across multiple platforms.
- Empathy & tone
- Ticketing
- ChatGPT
- Zendesk AI
- Crisp
Register for this course
Technical Support Pack
Specialist
Hands-on training that prepares Virtual Assistants for high-demand tech support roles, combining customer service excellence with smart troubleshooting and AI-powered tools.
Learn the foundations of Tier 1 and Tier 2 support so you can confidently help customers with product, app or system issues. Master support workflows, remote tools and ticketing systems, and use AI for faster diagnostics, documentation and knowledge base creation.
- Tier 1 & 2
- Troubleshooting
- Remote tools
- Knowledge bases
Register for this course
GTM Pack: Advanced
Advanced
An advanced program that equips Virtual Assistants to support founders, startups and marketing teams in launching and scaling products, using AI to drive speed, clarity and execution.
We break Go-To-Market strategy down into actionable steps a VA can help implement, from prospecting and outreach to content distribution and CRM setup. Ideal for VAs working with tech founders, marketing managers and agencies.
- Prospecting
- Outreach
- Content distribution
- CRM setup
Register for this course