Courses

Learn the skills clients hire for.

Start free with our foundation courses, then specialize with a premium pack built around the latest AI tools.

Free courses

Start your freelancing journey the right way.

These essential Virtual Assistant topics are available online for free, and more are on the way.

  • Communication Skills 101: for beginners Free
  • Communication Skills 102 Free
  • VA Skills 101: getting started as a VA Free
  • VA Skills 102 Free
  • …and more coming soon
Premium courses

Specialize and stand out.

Customer Service Pack

Specialist

Specialized training that equips Virtual Assistants with the tools, systems and communication strategies to deliver world-class customer support.

Covers soft skills (empathy, tone and conflict resolution) and technical skills (ticketing systems, chat and email etiquette, and automating responses with AI tools like ChatGPT, Crisp and Zendesk AI). Ideal for supporting e-commerce, SaaS or service businesses across multiple platforms.

  • Empathy & tone
  • Ticketing
  • ChatGPT
  • Zendesk AI
  • Crisp
Register for this course

Technical Support Pack

Specialist

Hands-on training that prepares Virtual Assistants for high-demand tech support roles, combining customer service excellence with smart troubleshooting and AI-powered tools.

Learn the foundations of Tier 1 and Tier 2 support so you can confidently help customers with product, app or system issues. Master support workflows, remote tools and ticketing systems, and use AI for faster diagnostics, documentation and knowledge base creation.

  • Tier 1 & 2
  • Troubleshooting
  • Remote tools
  • Knowledge bases
Register for this course

GTM Pack: Advanced

Advanced

An advanced program that equips Virtual Assistants to support founders, startups and marketing teams in launching and scaling products, using AI to drive speed, clarity and execution.

We break Go-To-Market strategy down into actionable steps a VA can help implement, from prospecting and outreach to content distribution and CRM setup. Ideal for VAs working with tech founders, marketing managers and agencies.

  • Prospecting
  • Outreach
  • Content distribution
  • CRM setup
Register for this course
Ready when you are

Start your Virtual Assistant journey today.